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1. Introduction
Twin Wall – Flue Pipes including subsidiaries and affiliates ("Website" or "Website Owner" or "we" or "us" or "our") provides the information contained on this website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

2. Information on the Website
Whilst every effort is made to update the information contained on this website, neither Twin Wall – Flue Pipes nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. Twin Wall – Flue Pipes reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.

3. Legal entities

Owner: Chen Sun

Business address: Hollerallee 8, 28209 Bremen

Telephone number: To be reached on working days from 8 am to 5 pm on +40 (0)40 767 571 06

Email: info@twinwall-fluepipes.co.uk

Chamber of Commerce number Germany (Bremen): HRB 27856 HB

VAT identification number: DE 284 305 641

Twinwall Fluepipes is part of ES Chimney System GmbH

4. Trade Marks
The trade marks, names, logos and service marks (collectively "trade marks") displayed on this website are registered and unregistered trade marks of Twin Wall – Flue Pipes. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of Twin Wall – Flue Pipes.

5. Right to cancel

You have the right to cancel the purchase of a good without having to give a reason at any time within the "cooling off period" of 14 days, beginning on the day after you receive the goods.

If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our warehouse in Germany at your own cost (unles we delivered the item to you in error or the item is damaged or defective) within 14 days after you have canceled the contract. 

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense. 

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.

You will not have any right to cancel a purchase for the supply of any of the following goods:

  • for the supply of goods the price of which is dependent on fluctuations in the financial market which cannot be controlled by the retailer.
  • for the supply of good made to your specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.
  • for the supply of audio or video recordings or computer software if they are unsealed by you.
  • for the supply of newspapers, periodicals or magazines.
  • for gaming, betting or lottery services.

6. External Links
External links may be provided for your convenience, but they are beyond the control of Twin Wall – Flue Pipes and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this web site without the express prior written permission of Twin Wall – Flue Pipes. Please contact us if you would like to link to this website or would like to request a link to your website.

7. Public forums and user submissions
Twin Wall – Flue Pipes is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by Twin Wall – Flue Pipes. We reserve the right to remove any material submitted or posted by you in the public areas, without notice to you, if we become aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to –

7.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;

7.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;

7.3 post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of Twin Wall – Flue Pipes and/or a third party's computer system and/or network;

7.4 violate any copyright, trade mark, other applicable Great Britain or international laws or intellectual property rights of Twin Wall – Flue Pipes or any other third party;

7.5 submit contents containing marketing or promotional material which is intended to solicit business.

8. Specific Use
You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify Twin Wall – Flue Pipes against any loss, liability, damage or expense of whatever nature which Twin Wall – Flue Pipes or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

9. Warranties
Twin Wall – Flue Pipes makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, you or your company's personal information or material and information transmitted over our system.

10. Disclaimer of Liability. 
Twin Wall – Flue Pipes shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither Twin Wall – Flue Pipes nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

11. Use of the Website. 
Twin Wall – Flue Pipes does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain ). By accessing the website, you warrant and represent to Twin Wall – Flue Pipes that you are legally entitled to do so and to make use of information made available via the website.

12. General
12.1 Entire agreement
These website terms and conditions constitute the sole record of the agreement between you and Twin Wall – Flue Pipes in relation to your use of the website. Neither you nor Twin Wall – Flue Pipes shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and Twin Wall – Flue Pipes in respect of your use of the website.

12.2 Alteration
Twin Wall – Flue Pipes may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

12.3 Conflict
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

12.4 Waiver
No indulgence or extension of time which either you or Twin Wall – Flue Pipes may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

12.5 Cession
Twin Wall – Flue Pipes shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

12.6 Severability
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

12.7 Applicable laws
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

12.8 Comments or questions
If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.